Screening & Background Requirements
- At least 21 years of age
- Required criminal-history and restraining-order qualifications
- Live Scan criminal background check before providing services
- TrustLine registration as required by Family Code § 3200.5
Professional Standards
Professional Provider Qualifications
California professional supervised visitation providers have defined qualification, training, screening, and practice requirements.
California professional provider requirements
California Family Code § 3200.5 establishes baseline qualifications for paid professional supervised visitation providers. California Standard of Judicial Administration 5.20 describes standards of practice for supervised visitation and exchange services, including virtual visitation.
Training
- 24 hours of required professional-provider training
- At least 12 hours of classroom instruction
- Mandated-reporter training required by California law
- Training topics include screening, monitoring, termination, child development, legal responsibilities, recordkeeping, cultural sensitivity, abuse, domestic violence, substance use, and family law
Professional Role
- Neutrality and avoidance of conflicts of interest
- Review and enforcement of applicable court orders
- Written terms and conditions before services begin
- Factual case records and documentation
- Safety-focused interruption or termination when required
Ongoing Responsibilities
- Mandated reporting of suspected child abuse as required by law
- Advising parties that no confidential privilege exists
- Maintaining professional boundaries
- Following agency safety, records, and service procedures
Bridging Families provider standards
Bridging Families screens and prepares assigned professional providers using applicable California requirements, agency policies, case-specific needs, and ongoing professional development. Provider assignment also considers location, language, availability, experience, safety factors, and appropriate fit.