Costs of Services

Intake Fee: $100.00 Per Adult / Parent

• Required for all services.
• Each adult / parent is scheduled separately.
• The intake meeting is used to review court orders, safety concerns, service expectations, policies, scheduling needs, and next steps.
• Each intake meeting is approximately 60 minutes.

Off-Site Supervised Visitation

• Supervised visitation rate: $100.00 per hour.
• Minimum 2 hours.
• Travel fee: $30.00–$90.00 per scheduled visit.
• Travel fees are based on the service location, travel requirements, and assigned provider.
• The exact travel fee is confirmed in advance before services are scheduled.
• Locations requiring extended travel may be quoted separately based on availability, distance, travel time, and case needs.

Written Report Preparation and Processing Administrative Fee: $100.00 Per Visit Covered

• Hourly supervision fees cover live observation and internal note-taking.
• Internal notes are not released unless required by the court, authorized under agency policy, or otherwise legally required.
• A $100.00 administrative fee applies to the preparation and processing work associated with each visit included in a requested written report.
• This administrative fee covers review of observation notes and relevant case records, report preparation, internal review, processing, and secure delivery.
• The administrative fee is not a charge for purchasing or accessing the written report itself.
• When one requested report covers more than one visit, the administrative fee applies separately to each visit whose observations and records must be reviewed and incorporated.

Example:
Preparing and processing a progress summary that covers four visits would result in:
4 × $100.00 = $400.00 in administrative fees.

• Report requests should be submitted at least 7–10 calendar days before a court date.
• Reports summarizing multiple visits, or requiring a formal declaration for court, should be requested at least 10–14 calendar days before the court date.
• Rush requests may not be accepted. If accepted, rush requests may be subject to an additional fee based on urgency and complexity.
• Reports are prepared from observation notes recorded during each session and are intended to reflect neutral, factual documentation consistent with California Family Code §3200.5 and Judicial Council Standard 5.20.

Supervised Visitation Cancellation Fee

• Cancellations in non-emergency situations may be billed at the hourly rate.
• A cancellation fee may be charged if a scheduled supervised visitation is not cancelled with at least 24 hours’ advance notice.
• If either party is a “No Show,” the fee is 100% of the scheduled visit and must be paid before the next visit is scheduled.
• Exceptions may be considered for illness, injury, or emergency with documentation acceptable to the Provider.

Off-Site Exchange Services: $100.00 Base Rate Plus Applicable Travel Fee

• $100.00 base rate includes the first child.
• $25.00 for each additional child, up to a maximum of 4 children, subject to provider approval.
• This rate applies to off-site exchange services, including transporting children to and from exchanges, visitation, or other approved locations when appropriate.
• Travel fee: $30.00–$90.00 per scheduled exchange.
• Travel fees are based on the exchange location, travel requirements, and assigned provider.
• The exact travel fee is confirmed in advance before services are scheduled.
• Locations requiring extended travel may be quoted separately by the Provider.

Provider Court Appearance: $750.00 Per Day

• Daily rate for Provider subpoena, court appearance, testimony, or required attendance.
• Additional fees may apply for preparation, records review, travel, waiting time, or document production depending on the request and applicable legal requirements.

Virtual Supervised Visitation: $100.00 Per Hour

• Virtual supervised visitation may be conducted using Zoom, Microsoft Teams, or another approved platform.
• Availability depends on case circumstances, court order language, safety considerations, and provider approval.

Supervised Phone Call

• Supervised phone call hourly rate: $100.00 per hour.
• 30-minute supervised phone call: $75.00.
• Calls are monitored for appropriate communication, compliance, and child-centered interaction.

Holiday Rate and Pricing

• Services scheduled during the holiday periods listed below are billed at 1.5 times the standard service rate.
• Holiday periods may include the holiday itself, the observed holiday, and the surrounding weekend when applicable.
• Holiday availability is limited, and applicable holiday pricing will be confirmed before booking.

• New Year’s Eve and New Year’s Day
• Martin Luther King Jr. Day holiday weekend
• Presidents’ Day holiday weekend
• Easter weekend
• Memorial Day weekend
• Independence Day holiday period
• Labor Day weekend
• Thanksgiving week and weekend
• Christmas Eve and Christmas Day